Terms of service

Welcome to LUCY IN SKYS. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to:

  • Violate any applicable laws or regulations.
  • Use the website for fraudulent or unauthorized activities.
  • Attempt to interfere with the website’s security or operation.
  • Copy, reproduce, or misuse website content without permission.
  • Submit false, misleading, or inaccurate information.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, and other details are accurate.

However, colors may appear differently depending on your device, screen settings, lighting, and other factors. We do not guarantee that product descriptions, images, or colors will always be completely accurate, current, or error-free.

3. Pricing and Availability

All prices are displayed in the currency shown on the website and are subject to change without prior notice.

We reserve the right to modify product prices, promotions, availability, and product details at any time. We may correct pricing, description, or availability errors, including after an order has been submitted.

4. Orders and Payment

When you place an order, you are making an offer to purchase the selected products.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Unusual or excessive order activity
  • Payment authorization issues

If an order is canceled after payment has been received, any approved refund will be issued to the original payment method.

5. Shipping and Delivery

Shipping options, fees, processing times, and delivery estimates are described in our Shipping Policy.

Delivery estimates are not guaranteed dates. Delays may occur due to carrier operations, weather, holidays, customs procedures, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping and contact information at checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy for information regarding eligibility, return timeframes, non-returnable items, return shipping costs, and refund processing.

7. Intellectual Property

All content on the LUCY IN SKYS website, including but not limited to text, logos, graphics, photographs, product images, designs, layouts, icons, and trademarks, is owned by or licensed to LUCY IN SKYS and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or otherwise use our content without prior written permission.

8. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

These third-party resources are provided for convenience only. LUCY IN SKYS does not control and is not responsible for the content, availability, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be free from errors, viruses, or harmful components.
  • All content will always be complete, accurate, or current.
  • Products will meet every individual preference or expectation.

Nothing in these terms excludes or limits any rights or protections that cannot legally be excluded or limited.

10. Limitation of Liability

To the fullest extent permitted by law, LUCY IN SKYS will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, purchase of products, delivery delays, or inability to access our services.

Where liability cannot be excluded, it will be limited to the maximum extent permitted by applicable law.

11. Indemnification

You agree to indemnify and hold harmless LUCY IN SKYS, its affiliates, service providers, officers, employees, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms of Service.
  • Your misuse of the website.
  • Your violation of any law or third-party rights.
  • Information or content submitted by you.

12. Changes to These Terms

We may update or revise these Terms of Service from time to time. Any changes will become effective when posted on this page, unless otherwise stated.

Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

13. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which LUCY IN SKYS operates, without regard to conflict-of-law principles.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

LUCY IN SKYS
Email: contact@lucyinskys.com
Address: 3200 Alvey Park Dr E, Owensboro, KY 42303, United States

Business correspondence only — please do not send returns to this address unless specifically instructed by our Customer Care Team.